published on 29/10/2020 revision 1.0
Our contact details
Name: Simplarity Ltd
Address: International House, 38 Thistle Street, EH21EN, Edinburgh, Scotland
Our Contact page: https://simplarity.co.uk/contact-us/
The type of personal information we collect
We currently collect and process the following information:
- Email address
- Company name
- Website cookies, website usage data, and browser technical information
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you via email@example.com and/or via our Contact page (https://simplarity.co.uk/contact-us/) for one of the following reasons:
- improve the information we provide to our visitors & the performance of this website, and
- to get in touch with you as a direct result of you providing us with your contact details for this purpose.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites and web-based services work, or work more efficiently, as well as to provide information to the owners of the services.
Our website uses the following cookies:
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
We use the information that you have given us in order to
- Provide you with support or with information as a direct result of you asking for such support or information.
- Provide you with relevant content and information regarding our news and events.
We will share this information with any authority as required to comply with laws or regulatory requirements and to respond to lawful requests, court orders and legal process.
We may share this information with third party service providers as a consequence of using their software tools to support our outbound email activities. We will only do this to provide support at your request or send you the information you have requested from us.
We use anonymised information to provide insights into the use of our website to improve the services we make available.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us using the details provided at the top of this privacy statement.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a legitimate interest.
How we store your personal information
Your information is securely stored on cloud services provided by reputable third parties.
We retain the personal information processed by us for as long as is considered necessary for the purpose for which it was collected, or until such time as (a) we are contractually obliged to delete it, or (b) you instruct us to delete it.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us using the details provided at the top of this privacy statement if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us using the details provided at the top of this privacy statement.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk